Contact Gravitate Support

You can contact customer services by emailing us on:

For marketing enquires click here or to contact our buyers click here.

If the question you have asked is already included in our knowledge base, our team will simply provide you with a direct link, so that you can view the answer to your question.

Why don’t they send me a personalised response? If your question has already been answered, we want you to read the complete answer which has been carefully written in our knowledge base. This gives you a more comprehensive answer than our team could type out, whilst leaving us with more time to give fantastic support to customers who have more complex issues which require a personal response.

Our monthly customer service satisfaction rating usually ranges between 99 and 100% positive feedback, so this approach seems to make our customers happy. This is significantly higher than the industry average support satisfaction ratings.

Our customer service team works Monday – Friday and aims to respond within 24 hours of receiving your message. If you message over the weekend, you should receive a response next working day.

Please note we are closed Bank Holidays.

Company Details: Company number: 07587919 Registered office: AMAS Enterprises Ltd, 20-22 Wenlock Road, London N1 7GU