Contact Gravitate Support
You can contact customer services by emailing us on: firstname.lastname@example.org
If the question you have asked is already included in our knowledge base, our team will simply provide you with a direct link, so that you can view the answer to your question.
Why don’t they send me a personalised response? If your question has already been answered, we want you to read the complete answer which has been carefully written in our knowledge base. This gives you a more comprehensive answer than our team could type out, whilst leaving us with more time to give fantastic support to customers who have more complex issues which require a personal response.
Our monthly customer service satisfaction rating usually ranges between 99 and 100% positive feedback, so this approach seems to make our customers happy. This is significantly higher than the industry average support satisfaction ratings.
Our customer service team works Monday – Friday and aims to respond within 24 hours of receiving your message. If you message over the weekend, you should receive a response next working day.
Please note we are closed Bank Holidays.
Company Details: Company number: 07587919 Registered office: AMAS Enterprises Ltd, 20-22 Wenlock Road, London N1 7GU