Purchase all Gravitate® products with confidence, knowing that they're backed with a no hassle 60-day money-back-guarantee:
If, for any reason, you are not fully satisfied with your first order of Gravitate®, all you have to do is follow the returns instructions below within 60-days of placing your order.
We will refund you 100% of the purchase price of any Gravitate® products – excluding shipping charges.
If you wish to make a claim, please follow the Returns Instructions further down this page.
Please note: The money-back-guarantee only applies for new customers placing their first order up to a maximum of price of £139.99. If you have placed one or more repeat orders (including subscribe and save 2nd order shipments), we assume that the product has worked successfully for you and refunds cannot be claimed after that point.
This does not effect your statutory rights.
In order to request a refund under our 35-day money-back-guarantee, please follow the instructions below within 35 days of the date on which you placed your order.
1. Log into your account here: http://gravitatenutrition.com/my-account/
Your username and password will have been emailed when you placed your order. The website automatically sets up an account for every customer. If you cannot find your username and password you can re-set your password using the email address you used to place your order here: http://gravitatenutrition.com/my-account/lost-password/
2. Once logged in, go to 'Recent Orders' then choose 'Returns Request' for the order you wish to return and follow the instructions given.
If you cannot see the 'Returns Request' button this may because it has been more than 35 days since you placed your order.
Page last updated 6th Oct 2017.