Terms and conditions

When you view gravitatenutrition.com, your visit and any disputes arising from it are subject to these Terms and and our Privacy Policy. We have taken reasonable steps to ensure that gravitatenutrition.com and all information provided on or through it is accurate. However, we assume no responsibility for information contained on gravitatenutrition.com and disclaim all liability in respect of such information.

We shall not be held liable for any losses you suffer, including any indirect or consequential loss, including but not limited to loss of business or profits or any other financial loss arising out of or in any way connected with the use of gravitatenutrition.com. We are not responsible for the content of any websites directly or indirectly linked to or linked from any pages on gravitatenutrition.com.

If you consider any linked pages to be inappropriate, illegal or offensive please let us know by contacting support@gravitatenutrition.com. All questions regarding the use of gravitatenutrition.com are governed by the law of England and subject to the jurisdiction of the English Courts.

PAYMENT

We accept Credit Card & Debit Card payments via our secure on-line payment processing system, provided by Paypal.

The goods will not be delivered until the customer’s funds that have been paid to AMAS Enterprises have cleared in full.

ORDER NOTES

Please note that all transactions will be carried out in Sterling unless otherwise stated. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. AMAS Enterprises monitor prices on a daily basis.

We will not be held responsible for pricing errors due to software malfunctions, or human error. This website operates on an ‘invitation to treat’ basis and not as an ‘offer for sale’ as a result. AMAS Enterprises reserves the right to decline orders for bulk or high-value purchases.

DELIVERY

You will receive your order within the time-frames set out on our Delivery Page.

On some occasions, International orders outside the EU might take longer to be concluded due to customs clearance times. This is considered to be a situation beyond our control.

You will be issued with a tracking reference number, on request, so that you can track your delivery.

Sometimes we require further information to fulfil your order. You will be contacted within 24 working hours by email or telephone if we require any additional information to complete your order.

RETURNS

Our Returns Policy is sets out your rights regarding product returns.

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at any time within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.

More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm

SUBSCRIBE & SAVE

We offer a Subscribe & Save option for certain products. This allows you to agree to receive multiple shipments of your chosen product(s) in exchange for a reduced price. At the end of the chosen number of shipments, no further payments will be taken and you will need to manually renew your subscription if you wish to receive more products.

The Subscribe and Save plan which we offer on some of our products, consist of an initial charge and then followed by recurring period charges for a further two periods.

The frequency of the shipments is chosen by you at the point of setting up the subscription.

By entering into this Agreement, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to either the end of the three month period or cancellation.

Your subscription authorisation will automatically terminate after the final payment has been taken. If you wish to terminate your authorisation prior to that date, please see Account Cancellations below.

By subscribing to gravitatenutrition.com Subscribe and Save you are agreeing to pay two further subscription payments after your intial payment as set out in the Subscribe and Save section for the product.

Account Cancellations. If you wish to cancel your monthly Subscribe and Save subscription with us, you must cancel at least one working days before next order is due to be generated in order to avoid receiving the following months product(s). Customers cancelling post deadline will receive the following months product(s) as their last shipment. To cancel please log in to your gravitatenutrition.com account here: https://gravitatenutrition.com/my-account/ and click the ‘cancel subscription’ button next to the subscription you wish to cancel.

If you choose to cancel prior to the completion of your first three shipments, you must make a payment for the savings you received as a result of agreeing to receive three shipments.
For example, if you subscribe and save to a product and receive a 20% discount for subscribing to three shipments. If you then choose to cancel after at first shipment. You must pay-back the 20% discount on the first order, as you will no longer be subscribing to a minimum of three shipments and are therefore no longer entitled to the 20% subscribe and save discount.

In the case of a failed payment for a renewal order, our system may automatically re-attempt payment at a number of set periods for your connivence. We may re-attempt payment for up to 2 months after the failed payment date. If you do not wish us to re-attempt a failed payment, you may cancel your subscription from your account area.

CREDIT CARD SECURITY

If you make payment by Credit or Debit card on our secure website, we submit this encrypted information to Paypal who then process payment. We never keep or store any payment information. All Paypal payments are processed by Paypal security on Paypal’s website.

PRIVACY POLICY

We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals. We may contact you by email with any additional products, services and information that we think may be of interest to you. If you do not wish us to contact you in this way, please email us at support@gravitatenutrition.com or opt out on the checkout page at the time of placing your order.

CONTACTING US

Please contact us at the address below:

AMAS Enterprises Ltd
Suite LP33221
20-22 Wenlock Road
London
N1 7GU

Registered in England: 07587919

Email: support@gravitatenutrition.com

Web: gravitatenutrition.com

UNLAWFUL OR PROHIBITED USE

You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm AMAS Enterprises Ltd or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

WEB SITE TERMS OF USE

All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice. AMAS Enterprises owns the copyright to all materials on this web site.

COPYRIGHT

All contents and information on this site including without limitation text, graphic and images, are the property of AMAS Enterprises or the property of their respective owners and are protected by United Kingdom Copyright Laws.

TRADEMARKS

All trademarks that appear on this site are the property of their respective owners.

Last updated: 14/12/2015